Unsolicited Praise

Blake, 

I thank you for giving us Hugo R.  I have already received a number of unsolicited praise from neighbors who have noted his prompt turnaround time and follow-up on every request made.  One emailed me today, "Never had such a quick response to my concerns.  Thank you."  

Nothing is falling through the cracks.  He has quickly made his presence known around the neighborhood, and has shown a can-do response to our needs.  This has played especially well with the neighbors, particularly after all that the hurricane left behind.

Based on our initial experience I believe we are going to be quite happy, and I very much appreciate your flexibility in making it happen during such a challenging time for your business.

Thank you.

Best wishes,
Charlie G.